Stop free email providers being automatically created as companies and associated with contacts
HubSpot Reference Articles
For example, if you add a contact with the email address email@example.com, HubSpot will search your database for companies with the domain "hubspot.com.” If one exists, Sophie’s contact will be automatically associated with it. If one does not exist, a new company will be created. This is a powerful feature and a huge time-saver: just by creating a single contact, the company record is automatically created and enriched and associated with the contact.
But, even if this setting is enabled, you don’t necessarily want a company to be auto-created for every contact you create. If you were to add firstname.lastname@example.org or email@example.com to your database, chances are that you don’t need Gmail and Comcast created as companies. With that in mind, behind the scenes, HubSpot keeps a list of companies that we do not auto-create companies for. This saves you the hassle of cleaning up unwanted companies from your database.
As part of onboading a new HubSpot client standard NZ and AU free domains are added to the automated opt-out list.
To update the opt-out list...
- In HubSpot click on the Settings cog icon in the main nav
- Click on Contacts & Companies in the left-hand menu
- Click on the Opt a domain out of automatic association link
- Copy and paste all domains from this Spreadsheet to the Opted out domains field
- Click the Save button